Housing Disrepair Claims Solicitors – Ellesmere Port & Chester

Common Housing Disrepair Issues

We handle a wide range of housing problems, including:

• Damp and Mould – Persistent moisture affecting walls, ceilings, furniture, or clothing.

• Heating and Hot Water Failures – Faulty boilers or unreliable systems that breach landlord duties.

• Leaks & Water Damage – From pipes, roofs, or neighbouring flats, causing damage and structural risks.

• Electrical Hazards – Sparking sockets, exposed wiring, or unsafe circuits.

• Pest Infestations – Rodents or insects caused by property defects.

• Structural Defects – Cracks, unstable floors, or rotten doors/windows.

Our solicitors ensure landlords fulfil their responsibilities under the Landlord and Tenant Act 1985, Homes (Fitness for Human Habitation) Act 2018, and Awaab’s Law 2024.

Health Impacts of Housing Disrepair

Poor housing conditions can affect both physical and mental health. Common issues include:

• Respiratory Problems & Asthma – Triggered by damp and mould spores.

• Frequent Infections – Chest infections, sinus issues, and colds due to poor indoor conditions.

• Skin Irritations & Allergies – From moisture, mould, and dust.

• Headaches & Fatigue – Cold, damp environments and poor ventilation.

• Stress & Anxiety – Living with ongoing hazards affects wellbeing and sleep.

High-risk groups such as children, the elderly, and vulnerable tenants are particularly affected.

Who is Responsible for Repairs?

Landlords in Ellesmere Port and Chester must maintain:

• Property structure, walls, roofs, and windows

• Heating and hot water systems

• Electrical installations and wiring

• Plumbing and sanitary fittings

• Gas appliances and ventilation systems

• Shared or communal areas where tenancy allows access

Tenants should report issues promptly, allow reasonable access, and use systems correctly to avoid accidental damage.

Do You Qualify for a Housing Disrepair Claim?

You may qualify if you:

• Rent from a council, housing association, or private landlord in Ellesmere Port or Chester

• Reported the issue (email, portal, phone, or written) and it was ignored or repeatedly delayed

• Experienced inconvenience, health issues, or financial loss (e.g., damaged belongings, higher heating bills)

Evidence can include photos/videos, emails, repair reference numbers, GP letters, receipts, and a diary of how the disrepair affects you.

Housing Disrepair Claim Process

1. Initial Case Review – We check your eligibility and advise on next steps.

2. Independent RICS Survey – A qualified surveyor inspects the property and documents defects.

3. Formal Letter of Claim – We send a detailed claim to your landlord outlining defects, delays, and compensation sought.

4. Negotiation & Settlement – We manage discussions with your landlord to secure repairs and compensation.

5. Court & Enforcement (if required) – If landlords refuse, we escalate the claim legally.

Most claims are resolved before reaching court, typically within 6–12 months.

No Win, No Fee Claims

Our transparent funding model ensures tenants can pursue claims without financial risk:

• No Upfront Costs – Start your claim for free.

• Pay Only If You Win – Fees are deducted from compensation after successful settlement.

• Success Fee Capped at 25% – Fully compliant and predictable.

• Free RICS Survey & ATE Insurance – Included if needed.