Based on 83 reviews
Are you a tenant in Liverpool with housing problems? Our team helps Liverpool tenants get essential repairs done and claim the compensation they are entitled to from landlords.
We handle all housing issues, including damp and mould claims, leaks and water damage, broken heating or boilers, unsafe electrics, pest infestations, and other forms of disrepair. We guide tenants through housing disrepair claims in Liverpool, making sure all landlord repairs are carried out and claims for landlord compensation are handled quickly and legally.
Rated 4.8/5 by Liverpool tenants on Google
We cover Liverpool and nearby areas. Fill in the form today for a free, confidential assessment and see if you can start your housing disrepair claim in Liverpool.
Are you a tenant in Liverpool with housing problems? Our team helps Liverpool tenants get essential repairs done and claim the compensation they are entitled to from landlords.
We handle all housing issues, including damp and mould claims, leaks and water damage, broken heating or boilers, unsafe electrics, pest infestations, and other forms of disrepair. We guide tenants through housing disrepair claims in Liverpool, making sure all landlord repairs are carried out and claims for landlord compensation are handled quickly and legally.
Rated 4.8/5 by Liverpool tenants on Google
We cover Liverpool and nearby areas. Fill in the form today for a free, confidential assessment and see if you can start your housing disrepair claim in Liverpool.
In this video, we explain what housing disrepair is, how it can affect your health and your home, and how our dedicated Liverpool team supports tenants in getting essential repairs carried out and securing the compensation they deserve.
Issues such as persistent damp, recurring mould, faulty heating, leaking roofs, unsafe electrics, or damage caused by water can make your property uncomfortable and unsafe. If you’ve reported these problems and your landlord still hasn’t taken proper action, you do not need to continue living in poor conditions.
Get started today by completing our quick online form, or speak to our Liverpool team directly on 03338808408 for free, expert guidance on your housing disrepair claim.
Housing disrepair happens when your rented home becomes unsafe, unhealthy, or unfit to live in because your landlord has not carried out essential repairs on time. Common problems include damp and mould, leaks, broken heating, unsafe electrics, pest infestations, and other housing issues.
Landlords have a legal duty to keep properties safe and in good repair under the Landlord and Tenant Act 1985, the Homes (Fitness for Human Habitation) Act 2018, and Awaab’s Law (2024), which requires quick action on damp and mould.
If your landlord has not acted despite you reporting the problem, you could be entitled to make a housing disrepair claim to get the repairs done and claim compensation from your landlord.
Our Liverpool team deals with all types of housing disrepair claims. The most frequent issues we help tenants resolve include:
Persistent damp or black mould on walls, ceilings, or furniture. Under Awaab’s Law, landlords must address these risks urgently due to the health hazards involved.
Leaks from roofs, gutters, pipes, or upper floors that can cause property damage, stains, and long-term structural problems.
Boilers that fail or properties without reliable heating and hot water, which breach your landlord’s legal duties, especially in colder months.
Exposed wiring, sparking sockets, or faulty circuits. These issues are serious fire and safety hazards and must be remedied immediately.
Rodents, insects, or other pests caused by gaps, leaks, or poor property maintenance. Landlords are responsible for addressing infestations linked to their property.
Cracked walls, damaged ceilings, rotten windows or doors, and other structural problems that compromise your safety or the property’s integrity.
Properties without adequate kitchen or bathroom extraction, windows that won’t open, or ongoing condensation leading to mould and damp.
Housing disrepair is not just inconvenient—it can seriously impact your health and daily life. Damp, mould, cold homes, and unsafe electrics are recognised hazards under the Homes (Fitness for Human Habitation) Act 2018 and Awaab’s Law 2024.
Common health effects include:
Breathing Problems & Asthma: Damp and mould release spores triggering asthma attacks, wheezing, and long-term respiratory issues.
Respiratory Infections: Cold, damp homes increase the risk of chest infections, sinus problems, and persistent colds.
Skin Irritation & Allergies: Moisture and dust from poor ventilation can aggravate rashes, eczema, and other skin conditions.
Headaches & Fatigue: Cold, damp, or musty environments can cause headaches, dizziness, and fatigue.
Stress, Anxiety & Sleep Disruption: Constant damp, leaks, or cold rooms disrupt sleep and increase stress.
High-risk groups: Children, elderly tenants, and those with existing health conditions are particularly vulnerable, making prompt repairs essential.
We can arrange a free independent RICS survey in Liverpool to document disrepair and confirm what repairs your landlord must carry out.
Have questions about your housing disrepair claim? Contact our team today for fast, friendly, and free advice.
Across England, social housing is managed either by local councils or by government-registered housing associations. In Liverpool and the wider Merseyside region, responsibility for council-owned housing usually sits with Liverpool City Council, although other local authorities may be involved depending on the property’s location.
Local authorities operating across Liverpool and surrounding Merseyside areas include:
Knowsley Metropolitan Borough Council
Sefton Council
St Helens Borough Council
Wirral Council
Prescot Town Council
Merseyside local authorities
Each of these bodies has legal duties to ensure rented homes meet minimum safety and living standards.
Properties managed by a housing association must be overseen by an organisation that is registered and regulated by the UK Government. Tenants can check their landlord’s status on the Government housing association register.
Some of the main housing associations operating across Liverpool and Merseyside include Plus Dane, Riverside, Regenda, Cobalt Housing, Torus, Your Housing Group, Onward Homes, Sanctuary Housing, Sovini Group, Liverpool Mutual Homes, Knowsley Housing Trust, South Liverpool Homes, Halton Housing Trust, Helena Housing, and Thirlmere and Lodge Lane East Housing Co-operatives.
Other smaller and specialist housing providers also operate throughout the Liverpool area.
Many tenants are unsure if they qualify. You may be eligible if:
Even if your landlord or housing association does not have a physical office in Liverpool, they remain legally responsible for maintaining the property. Housing disrepair claims in Liverpool can still be made where repairs are delayed, ignored, or living conditions fall below acceptable standards.
Tenants across Liverpool and Merseyside are entitled to live in safe, well-maintained homes, regardless of who manages the property.
Report & Record the Issues
Notify your landlord immediately about any damp, leaks, heating problems, unsafe electrics, or other hazards. Keep detailed records of all communication, including emails, portal messages, photos, and videos. This documentation is essential for building a strong housing disrepair claim.
Free Case Assessment
Our Liverpool Housing Disrepair Team reviews your situation, confirms eligibility, and explains how our No Win, No Fee service works. We provide clear, practical advice on the next steps so you understand the process from the start.
Independent RICS Inspection
We arrange for a RICS-qualified surveyor to inspect your home. They document all defects, identify causes, and outline what repairs your landlord must complete. This independent report strengthens your claim and often speeds up settlements.
Letter of Claim under the Pre-Action Protocol
Using the RICS report and your evidence, we send a formal Letter of Claim to your landlord. This outlines the repair history, defects, health impacts, and compensation being sought under the Housing Conditions Protocol.
Landlord Response Period
Landlords or housing associations have 20–30 working days to respond, propose repairs, or challenge the evidence. Our team manages all communication and keeps you updated every step of the way.
Negotiation or Alternative Dispute Resolution (ADR)
Most Liverpool claims are resolved during negotiation once the evidence and RICS findings are reviewed. We aim to secure both repairs and compensation quickly and efficiently.
Court Proceedings (Only If Necessary)
If the landlord refuses to engage or makes an unfair offer, regulated solicitors in our network can issue proceedings. Even then, most claims settle before a final hearing.
Outcome, Repairs & Enforcement
Once agreed, you receive a repair schedule and compensation for the period you lived with disrepair. If repairs stall, we escalate using compliance deadlines, Ombudsman involvement, or court enforcement to ensure work is completed.
We provide a fully transparent No Win, No Fee funding model, allowing tenants to pursue housing disrepair claims without financial stress. You only pay if your claim is successful, and there are no upfront fees or hidden costs.
Start Without Paying Anything
You do not pay anything to begin your claim. Our team handles all legal work, evidence assessment, and initial case review at zero cost. This ensures tenants across Liverpool and nearby areas can access justice, including: St Helens, Wigan, and Warrington.
Only Pay If You Win
Our No Win, No Fee agreement means you are fully protected from financial risk. If your case is not successful, you pay nothing for the work carried out. If you do win, the success fee is deducted from your compensation, but only after your landlord has paid.
Success Fee Capped at 25%
Our No Win, No Fee agreement means you are fully protected from financial risk. If your claim is unsuccessful, you pay nothing. If successful, a capped success fee of 25% is deducted from your compensation after your landlord has paid.
RICS Survey & ATE Insurance Explained
Example of Costs
If your final compensation is £4,000, the success fee would be £1,000, leaving you with £3,000. This ensures full clarity from the start.
Full Transparency Before You Begin
Before any work starts, we provide a written breakdown of the No Win, No Fee agreement and any potential disbursements. Nothing progresses without your approval, ensuring complete clarity and peace of mind.
Our Liverpool housing disrepair team is led by experienced solicitors with over 20 years of helping tenants take on Liverpool Council, housing associations, and private landlords. All our solicitors are SRA-regulated and work closely with independent RICS surveyors to ensure your claim is fully supported. We provide clear updates via WhatsApp, phone, or email and cater to vulnerable tenants with accessible formats.
“Everyone deserves a safe home. Our job is to make landlords take responsibility.”
Compensation for housing disrepair in Liverpool is generally calculated as a percentage of your rent during the period affected:
Minor issues: 10–25% of rent
Moderate disrepair: 25–40% of rent
Severe disrepair: 40–50%+ of rent
You can also claim for damaged belongings, extra heating costs, dehumidifiers, and other losses caused by damp, mould, leaks, or structural issues.
Example: £800 rent × 12 months with severe disrepair = £3,840–£4,800
This reflects typical compensation for Liverpool tenants dealing with damp, mould, leaks, heating failures, or other serious housing disrepair issues.
Our Liverpool housing disrepair team has helped tenants achieve fair compensation and secure essential repairs. Typical outcomes include:
These results reflect common successes against Liverpool Council, housing associations, and private landlords.
Landlords often raise arguments such as:
To protect your claim, tenants must avoid mistakes like:
Our team manages all landlord defences and ensures your evidence is presented clearly. From day one, we prepare your Liverpool housing disrepair claim to be strong, legally compliant, and resistant to common counter-arguments.
Once compensation is awarded, we ensure your landlord completes repairs. This includes:
For urgent hazards, we can seek injunctions and escalate ongoing issues to the Housing Ombudsman if needed. You won’t be left chasing contractors — we monitor progress until your home is safe and compliant.
We provide full accessibility support across Liverpool, including:
Vulnerable tenants receive tailored support, and advocates or support workers are always welcome.
Your Liverpool housing disrepair solicitors are committed to making the process simple, clear, and stress-free.
✅ Free RICS survey
✅ Local Liverpool specialists
✅ No win no fee
✅ Regulated professionals: SRA | ICO | RICS
Call free on 03338808408 or complete our 30-second form.
Yes. We cover Liverpool and surrounding areas. We can assist with all types of housing disrepair claims, including RICS surveys and legal support.
You can bring a claim if your landlord is Liverpool City Council, a housing association, or a private landlord — as long as they are responsible for the disrepair and have been notified. Liverpool Council is legally required to maintain its properties.
According to Liverpool Guild advice, landlords must fix structural defects, heating, water systems, electrics, and plumbing. liverpoolguild.org If they ignore these, you may have grounds for a legal disrepair claim.
Yes. You may be able to claim for inconvenience, damage to your belongings, and health impacts (e.g. from mould or poor heating).
Based on 83 reviews
2024-05-01
2025-01-01
2025-05-01